Bringing Warmth and Style Directly to Your Doorstep
Our Delivery Promise
At Electric Fire Place Store, we understand that your new fireplace is more than just a heating solution—it’s the centerpiece of your home’s ambiance. That’s why we’ve streamlined our delivery process to ensure your carefully selected fireplace arrives safely and promptly, ready to transform your space with both style and warmth.
Global Reach: We deliver worldwide, bringing our premium electric fireplaces to homes across the globe (excluding Asia and select remote areas).
Shipping Options Designed for You
Standard Shipping – $12.95
For those who want their fireplace delivered promptly, our standard shipping option uses trusted carriers like DHL or FedEx to ensure reliable service.
Delivery Time: 10-15 days after dispatch
Ideal for homeowners who want to quickly enjoy their new fireplace without compromising on delivery reliability.
Free Shipping
For orders over $50, we offer complimentary shipping via EMS, making luxury heating solutions accessible without additional costs.
Delivery Time: 15-25 days after dispatch
Perfect for budget-conscious shoppers who want to maximize value while awaiting their elegant heating solution.
Your Delivery Journey
Order Processing
1-2 days
Dispatch
Warehouse preparation
In Transit
Based on your shipping choice
Delivery
Direct to your door
Note: Our compact 12-inch units to grand 84-inch statement pieces are all packaged with care to ensure they arrive in perfect condition, ready for easy installation in your home.
Easy Returns Policy
We stand behind the quality of our electric fireplaces. If you’re not completely satisfied with your purchase, we offer a straightforward returns process:
- Return Window: 15 days from receipt of delivery
- Condition: Items must be in original, unused condition
- Process: Contact our customer service team to initiate your return
Because we believe your fireplace should bring nothing but comfort and joy to your home.
Why Customers Trust Our Delivery
Homeowners, interior designers, and property developers choose Electric Fire Place Store not just for our stylish and efficient products, but for our reliable delivery service that understands the importance of:
- Timeliness: We respect your renovation schedules and design timelines
- Care: Each fireplace is packaged to protect its elegant design
- Transparency: Clear tracking and communication throughout the delivery process
- Accessibility: Bringing premium heating solutions to urban and suburban homes alike